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FAQ

Is this company black owned? Yes, The Kyra Danaya Collection is black owned!

How do I exchange an item? Due to high demand, we are not able to offer exchanges. If you would like a different size/color, please submit a return request. Once your return request is approved, you will receive a store credit/gift card and you can re-purchase the item in the correct size/color if it is still available.  

I did not receive my order confirmation after placing my order but my card is showing that my payment went through. If you did not receive an order confirmation, you may have entered the incorrect email address. If you send us an email with the correct email address, we can update it for you. 

How do I use a store credit/gift card? Enter the code in the discount section during checkout. 

How do I purchase an item that is sold out? Click on the item you would like to purchase and select your desired size, if the item is sold out a notification will pop up. Click on "notify me when available" and enter your email address. When/if the item is back restocked, you will be notified by email.